Freight

We deliver all parcels to your nearest post office.

All of our goods are delivered to your local post office. See delivery times and costs here:

Delivery Terms

We will process your order within 1-3 business days. Please account for additional delivery times (above).

Please note that some items may be temporarily out of stock and therefore delivery times may be delayed. Alfa Sko AS reserves the right to cancel all or part of your order in the case of sold out products. In such cases, we will notify you as soon as possible.

Returns

We offer 14 days of return in our online store. Please contact us by e-mail at webshop@alfa.no before returning the product.

In cases of return, please enclose the required custom information and a note stating your order number and reason for return. This way we can help you to a more suitable choice in the future.

The freight cost will not be refunded. Note that the customer must cover the return freight and always select a guaranteed delivery service that provides parcel tracking information, insurance and proof of delivery. Alfa is not responsible for items lost/damaged during shipping and cannot replace parcels lost during return shipment if proof of tracking is unavailable.

Unclaimed service packages

Please note that the customer must cover the costs of returning unclaimed service packages.